When a traveling band wants to complain about customer service, they might want to go through channels. A year later, there's nothing else to do but write a song about it. In case you're interested, there's a more detailed version of the story.
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Link to "detailed version of story" is to protected site - 403 error. :-(
It's working fine for me. Anyone else having problems?
No it worked fine. I recommend using the internet.
AWESOME!! Their tactic worked... I will never fly on United because they break guitars! Well, I never go anywhere, so it won't be hard to stick to my guns on this... BUT I'm totally with you guys on this. Since I can't see the more detailed version of the story, can someone tell me the name of this band?? (I got the protected site error, too. I wanted to get more storybut it was FORBIDDEN! Now, I want to know more just because it's taboo.)
"Sons of Maxwell" was the name of the band, Dave Carroll is the band member who wrote "United Breaks Guitars" and (apparently) just put out a solo album.