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{ February 5, 2007 Archives }
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My Friend Flickr

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Poking around Flickr, and found some images of...the Seven Deadly Sins

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Careless Reunion

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Wham to reunite. George Michael wakes up at the dashboard and says "WTF???". Meanwhile, Andrew Ridgely gets down on his knees and thanks sweet Jesus in heaven above.

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Update: Sprint CEO Emails Me

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Just got an email from Sprint CEO Gary Forsee. I'm impressed. He said he'll have someone contact me to resolve this issue. I will keep you posted.

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Lunch Hour Veg

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Today on the veg...Tourette's Guy

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Ten Infamous Game Show Moments

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A few weeks ago, my friend Noah told me about a memorable moment in game show history. During Family Feud, when asked to name a crime you'd think of committing if you knew you'd get away with it, a father cried "Rape."

This seemed like fertile ground for a Top Ten.

There were two ways to approach this. I could, of course, do all the research myself. Sure, that'd be rewarding and all. But I have access to one of the world's most prominent game show experts. My co-worker Gordon Pepper is a contributor to the award-winning* GameShowNewsNet.com. Gordon rattled off ten great moments that I never would have found.

So let me turn things over to him. As for me, I'll go back to my corner, seething over my Sprint debacle.

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Plaster Casts, Adult Toys, and Celebrity Johnsons

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Listening again to the first YesButNoButYes podcast, it seems that I had volunteered to take a lot of questions and “look it up”. How can you make your own sex toys? How long does it take to make a plaster cast of a body part? Which celebrities have the biggest penises? I searched the web for the answers to these and other burning questions raised in the podcast.

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An Open Letter to Sprint CEO Gary Forsee

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On Saturday I posted a rambling diary documenting my dealings with Sprint Customer Care. My latest bill includes $630 in fraudulent charges and the 108-year-old telcom company is unable and unwilling to help. Their answers – "We'll give you a $150 credit" and "We won't charge you for the accessories you were told were free" and "We'll make you eligible for a mail-in rebate" – have only heightened my anger.

I was going to give up. But after my post, I received some great comments and emails from people urging me to fight on. Like Roger Clemens, I'm retiring from retirement. My first order of business is an open letter to Sprint CEO Gary Forsee.

[Update: Satisfaction Granted.]

Dear Mr. Forsee,

I read that Sprint is searching for a new advertising agency. Yearly estimates of your ad spending hover around $1.2 billion. That's a lot of money.

And if you continue to treat customers the way you do, all that money's a waste.

Last week, I received a bill with $630 in fraudulent equipment charges (complete details here). I spent six hours speaking with a variety of unhelpful customer care reps. I was driven more and more insane. "Sir, there's nothing we can do." The last person asked if I was "100% satisfied." No percent of me is satisfied.

My tenure as a Sprint customer has been rocky. My first three bills were printed in Spanish. When I called to request bills in a language I spoke, I was told there was "nothing we can do." That's a running theme in my dealings with your company.

There is most definitely something you can do.

I want a line item on my next bill with a negative sign propped beside $630. No "we'll make you eligible for a mail-in rebate" nonsense, or "service credits." Stop being cute. Just fix it. And not because I wrote a letter and posted it on a widely read website. Fix it because you were 100% wrong in the first place and it's your job.

If this is the end of the story – if you're unwilling to help – then your new ad agency will have to work long and hard to resuscitate your reputation. I don't think $1.2 billion covers it.

I know of nowhere else to turn. Make this right.

Sincerely,
Jason English
jasonenglish1 (at) gmail (.) com

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Unlocking a car with a tennis ball

Via GMask, BoingBoing, and probably a hundred other sites (but in case you missed it)

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YouTube Super Vote

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So Peyton gets his ring, and we all live happily ever after. But on to the important stuff, like talking apes, Robert Goulet and homosexual candy consumption. (Even a friend of YesBut made a cameo appearance.) Some great spots, and some dogs as well. The annual USA Today Ad Meter pole is already out, but all day today YouTube is letting you vote on your favorites...and check out the ones you missed. My favorites?

1) Bud Spot Wink (aaawwwwww)
2) Coke Happiness Factory (bizarre)
3) Bud Light Fist Bump (slapping is funny)
4) FedEx Not What it Seems (Mr. Turkeyneck)
5) CareerBuilder Promotion Pit (I WANT THE PROMOTION!)

What's your top 5?

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Breakfast Links

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- You know those deep, introspective spam comments we've been getting? Well, they recruit on Craigslist.
- Over the years, I've found just a few hundred things I disagree with Gawker on, but this, we have in common.
- So it wasn't just a few fun-loving girls behind the bridezilla video, but a certain haircare brand was involved as well.
- Sure, there are downsides to living in New York. $2,500 studio apartments and a subway foot licker to start.
- But...there are quite a few benefits, as well. Sue Simmons' yearly groundhog impression comes to mind.

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